
What started out not nice turned out to be nice in the end. After experiencing delays on two journeys on SL, (the Swedish national train system) this summer I contacted SL via Twitter to see if they would give me financial compensation. I only thought about it after reading about an SL train from Stockholm to Gothenburg that experienced a horrendous delay during unusually high heat that resulted in at least one person going to the hospital (SL refunded everyone in that case and gave them compensation).
Sure enough SL tweeted that I should go to their website and apply for a travel guarantee refund which I did and I was issued a refund based on the length of my delay for each instance.
That was very nice. Nice things happen to me in Sweden.